Reference

How Privacy Works Inside yokubet

Live Roulette, Caishen Wins and Aviator sit behind an account flow where we ask only for data needed to run your wallet, secure access and respond to you.

Account dataDANA checksOVO wallet contextGoPay and QRIS

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What Data This Policy Covers

yokubet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the moment you create an account, verify your phone number, open the cashier or contact us about a wallet record. We collect account details you provide, device signals such as browser type and IP range, session logs, payment references tied to DANA,

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OVO, GoPay or QRIS, and messages you send to our service team. We use that data to keep your login available, match wallet activity to your account, investigate access issues and meet requests allowed by local law. We do not sell your account profile to outside
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ad lists. Where eligibility, access or account review is involved, our handling follows local law and only applies where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask Us About Privacy Requests

A privacy question should not sit in a general queue without context. When you write to us, include your registered phone number, the payment rail involved if the request concerns wallet data…

Live chat privacy help Use live chat from the account menu when you need a quick privacy check, such as whether a QRIS reference is linked to your wallet. We answer daily from 09:00 to 23:00 WIB.

Email data requests Send access, correction or deletion requests by email with your registered phone number and a short reason. We may ask for one account step, such as phone verification, before changing stored data.

Wallet record questions If your request involves DANA, OVO or GoPay activity, share the transaction time and amount shown in your wallet app. We use those details only to locate the matching account entry.

DATA HANDLING

How We Handle Account Privacy

Privacy is part of the account flow, not an afterthought. We separate login, wallet and service records so each team sees only what they need for their task.

Account creation data

When you open an account, we record details such as phone number, username and login timestamps. These fields let us identify your profile, protect access and respond when you ask to change or confirm stored data.

Payment reference use

DANA, OVO, GoPay and QRIS references are stored as wallet records, not as open-ended spending profiles. We use them to reconcile deposits, check withdrawal requests and answer questions about account balance history.

Device and session signals

We log device type, browser version, IP range and session time so unusual access can be reviewed. If your phone changes from Android Chrome to iOS Safari, we may ask for verification.

Cookies in the lobby

Cookies keep you signed in, remember basic language choices and help us see whether pages load properly. You can clear cookies in your browser settings, though you may need to log in again after doing so.

Retention and deletion

We keep records for as long as needed for account operation, wallet checks, dispute handling and legal duties. When data is no longer needed, we remove it or reduce it so it no longer identifies you.

Corrections and access

You can ask us to confirm, correct or remove eligible account data. We will verify the request through your registered phone or email before making changes, so another person cannot alter your profile.

Common Privacy Policy Questions

These answers focus on how we handle privacy requests, account records, device data and wallet references. If your case involves a specific DANA, OVO, GoPay or QRIS entry, contact us with the transaction time so we can check the right record.

We collect the details needed to create and protect your account, such as phone number, username, login history and verification status. We also store wallet references when you use DANA, OVO, GoPay or QRIS.

Device data helps us spot access that does not match your usual pattern. Browser type, IP range and session time can show whether a login request came from your phone or from another device.

Yes, you can ask what account data we hold about you. We will first verify that the request comes from you, usually through your registered phone number, email or another account confirmation step.

We store payment references to match deposits, withdrawals and account balance checks. We do not treat those wallet references as public profile details, and we use them only for account operation and request handling.

You can request a correction if a stored detail is wrong or outdated. We may ask you to confirm the current login, registered contact or recent wallet reference before making the account change.

We keep account, wallet and support records only as long as needed for operation, dispute checks, security review and legal duties. After that, we remove the data or reduce it so it no longer identifies you.

Use live chat from 09:00 to 23:00 WIB or send an email with your registered phone number. For wallet-related requests, include the DANA, OVO, GoPay or QRIS reference and date.

How Privacy Works Inside yokubet

Ask Us About Privacy Requests

How We Handle Account Privacy

Account creation data

Payment reference use

Device and session signals

Cookies in the lobby

Retention and deletion

Corrections and access

Common Privacy Policy Questions

01 What personal data do we collect when you open an account?

02 Why do we need device data for privacy and security?

03 Can you ask to see the data linked to your account?

04 How do we handle DANA, OVO, GoPay and QRIS records?

05 Can you correct a phone number or account detail?

06 How long do we keep your privacy records?

07 Who should you contact for a privacy request?

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